{"id":7852,"date":"2025-09-26T10:05:59","date_gmt":"2025-09-26T14:05:59","guid":{"rendered":"https:\/\/chministries.org\/?p=7852"},"modified":"2025-09-29T09:10:23","modified_gmt":"2025-09-29T13:10:23","slug":"meet-the-people-behind-chm-and-why-were-different-from-health-insurance","status":"publish","type":"post","link":"https:\/\/chministries.org\/blog\/meet-the-people-behind-chm-and-why-were-different-from-health-insurance\/","title":{"rendered":"Meet the people behind CHM (and why we\u2019re different from health insurance)"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-constrained wp-block-column-is-layout-constrained\">\n<p>Since 1981, Christian Healthcare Ministries (CHM) has enabled believers to share the burden of medical bills. As an alternative to health insurance, one of the ways we distinguish ourselves from mega-corporations is through our people\u2014we\u2019re Christians helping other Christians. CHM staff are here to walk alongside members in difficult times and major life changes. Hear our staff&#8217;s heart for serving believers just like you!<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why CHM is not health insurance<\/h2>\n\n\n\n<p>CHM is not built on a health insurance business model. We are a non-profit that serves as the early church did in Acts 2 and 4\u2014sharing resources to help one another. Our team intentionally makes the CHM experience radically different from health insurance companies.<\/p>\n\n\n\n<p>Compassion is one way we stand apart. Every step of our process is treated with precision and attention to our members\u2019 needs. As a ministry, we focus not only on supporting believers through sharing health costs but also ministering to them through prayer. That all starts with our staff who faithfully serve CHM members every day.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">CHM staff who serve you<\/h2>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:30% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/chministries.org\/wp-content\/uploads\/2025\/09\/Jeri_R5C_1351.jpg\" alt=\"\" class=\"wp-image-7855 size-full\" srcset=\"https:\/\/chministries.org\/wp-content\/uploads\/2025\/09\/Jeri_R5C_1351.jpg 500w, https:\/\/chministries.org\/wp-content\/uploads\/2025\/09\/Jeri_R5C_1351-300x300.jpg 300w, https:\/\/chministries.org\/wp-content\/uploads\/2025\/09\/Jeri_R5C_1351-150x150.jpg 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\">Jeri Ball<\/h3>\n\n\n\n<p>Jeri is a Member Bill Processing Supervisor at CHM. She oversees a larger team that includes the Records Department, the Bill Processing Team, and Member Care Liaisons.<\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>How do you see your job as a ministry?<\/strong><\/p>\n\n\n\n<p>\u201cI do not view CHM as a job at all. I truly see this as a ministry that I have been called to. The definition of ministry can be worded like this: \u201cThe work of Christians is serving God and others.\u201d That is what I GET to do each and every day. I love serving my team and equipping them to serve our members well. It is a privilege to work at CHM!\u201d<\/p>\n\n\n\n<p><strong>How is prayer vital to your work?<\/strong><\/p>\n\n\n\n<p>\u201cPrayer is not something I think about\u2014it\u2019s just a part of my life. I have conversations with the Lord all day. Prayer is how I stay connected to the Vine, and where I start with every decision and every emotion. Times when I\u2019m frustrated, grateful, exhausted\u2026every emotion gets processed with Jesus because He is my friend and father. No one else gets me like He does, and no one else can love me like He can!\u201d<\/p>\n\n\n\n<p><strong>How do you care for CHM members?<\/strong><\/p>\n\n\n\n<p>\u201cI care deeply about our CHM members. I know that it is in the valleys that we need to see Jesus the most, and my work focuses on that. One of the newest additions to my team is our Member Care Liaisons. Their primary goal is to \u201cshow Christian love\u201d by helping our members navigate our process. What we do is unique, and our requirements are unlike any other entity they may be used to in the marketplace. We want to make sure that our members know that they are loved, cared for, and most of all, a part of a bigger community.\u201d<\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:30% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/chministries.org\/wp-content\/uploads\/2025\/09\/Deven_R5C_1240.jpg\" alt=\"\" class=\"wp-image-7854 size-full\" srcset=\"https:\/\/chministries.org\/wp-content\/uploads\/2025\/09\/Deven_R5C_1240.jpg 500w, https:\/\/chministries.org\/wp-content\/uploads\/2025\/09\/Deven_R5C_1240-300x300.jpg 300w, https:\/\/chministries.org\/wp-content\/uploads\/2025\/09\/Deven_R5C_1240-150x150.jpg 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\">Deven Fenn<\/h3>\n\n\n\n<p>Deven is a Digital Marketing Copywriter. He helps the Marketing Department by writing copy for brand campaigns, content, and other ways we share the good news of CHM with prospective members.<\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>How do you see your job as a ministry?<\/strong><\/p>\n\n\n\n<p>\u201cEvery part of what I do is a ministry to potential members. My goal, and the goal of our team, is to spread the word about CHM and how we can support fellow Christians. Being a part of this mission and seeing how it\u2019s changed lives is a tremendous privilege.\u201d<\/p>\n\n\n\n<p><strong>\u202fHow is prayer vital to your work?<\/strong><\/p>\n\n\n\n<p>\u201cPrayer is what sustains me each day to rely on Christ, enjoy my work, and have a servant\u2019s heart. Without the Holy Spirit\u2019s power in my life, I would not be able to do my job effectively and bless others. Our department prays together every week for one another\u2019s needs and for the growth of the ministry. It\u2019s how we stay unified as a team and an organization.\u201d<\/p>\n\n\n\n<p><strong>How do you care for prospective CHM members?<\/strong><\/p>\n\n\n\n<p>\u201cCaring means making our messaging as clear as possible, so they know exactly what they\u2019re getting when they join CHM. It means making sure they know how we can be there for them spiritually\u2014whenever they need it.\u201d<\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:30% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"477\" height=\"477\" src=\"https:\/\/chministries.org\/wp-content\/uploads\/2025\/09\/Winkler-Sarah-2.jpg\" alt=\"\" class=\"wp-image-7896 size-full\" srcset=\"https:\/\/chministries.org\/wp-content\/uploads\/2025\/09\/Winkler-Sarah-2.jpg 477w, https:\/\/chministries.org\/wp-content\/uploads\/2025\/09\/Winkler-Sarah-2-300x300.jpg 300w, https:\/\/chministries.org\/wp-content\/uploads\/2025\/09\/Winkler-Sarah-2-150x150.jpg 150w\" sizes=\"auto, (max-width: 477px) 100vw, 477px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\">Sarah Winkler<\/h3>\n\n\n\n<p>Sarah is a Member Support Representative. Her work involves answering members\u2019 questions and assisting them over the phone.<\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>How do you see your job as a ministry?<\/strong><\/p>\n\n\n\n<p>\u201cMost of what I do may not look like a ministry. I answer calls for members needing things like help making a payment, checking on medical bills, or asking what their out-of-pocket is. Being ministry-minded means I am here to serve, not drive a bottom line.\u201d<\/p>\n\n\n\n<p><strong>\u202fHow is prayer vital to the work you do?<\/strong><\/p>\n\n\n\n<p>\u201cPrayer is a part of my daily work in member support. When I am speaking with a member who is going through a hard time, it is such a privilege to be able to pray with them, to remind them they are not alone and that God is near. I feel honored to offer, not just financial support, but spiritual encouragement as well.\u201d<\/p>\n\n\n\n<p><strong>How do you care for CHM members?<\/strong><\/p>\n\n\n\n<p>\u201cI take time to really listen to members&#8217; questions, needs, and concerns. I get to see the other person as a brother or sister in Christ, with their own joys and pains, and who are deeply important to God.\u201d<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">CHM is faith in action<\/h2>\n\n\n\n<p>Every department and team at CHM is here for our members. Unlike health insurance, we have the unique opportunity to show Christ\u2019s love through listening, prayer, and encouragement. We also provide support for your eligible medical expenses at a much lower cost. CHM offers four affordable health cost-sharing programs for any stage of life. These include CHM Gold, CHM Silver, CHM Bronze, and CHM SeniorShare\u2122. If you need help deciding, our cost comparison tool can determine the program best suited for you. Ready to join? Our speedy enrollment makes signing up take just a few minutes!<\/p>\n\n\n\n<p>CHM is faith in action Every department and team at CHM is here for our members. Unlike health insurance, we have the unique opportunity to show Christ\u2019s love through listening, prayer, and encouragement. We also provide support for your eligible medical expenses at a much lower cost. CHM offers four affordable health cost-sharing programs for any stage of life. These include CHM Gold, CHM Silver, CHM Bronze, and CHM SeniorShare\u2122. If you need help deciding, our cost comparison tool can determine the program best suited for you. Ready to join? Our speedy enrollment makes signing up take just a few minutes!<\/p>\n\n\n\n<p>Join a Christian community that shares, prays, and cares\u2014experience ministry in action with CHM today.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover the heart behind Christian Healthcare Ministries (CHM). 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